Office-Technology Integrations
Auralis connects to the software office-technology dealers already run — e-automate, Printanista, and FMAudit — through its ECI partner integration. Approved dealer data syncs read-only into the Knowledge Center, so the AI answers customer questions from your real contracts, meter reads, and device status. This page is the map: every integration, one line each.
Does Auralis work with your stack?
That is the first question every dealer asks, and the honest answer is: if you run the ECI stack, yes. Pick your tool below.
| Integration | What it is | What it gives the AI | |
|---|---|---|---|
| e-automate | The ERP most dealers run their business on — billing, service, inventory, contracts. Our flagship integration. | Contracts, meter reads, supplies and device status, ticket status — synced read-only into the Knowledge Center. | Explore → |
| Printanista | ECI's remote device-monitoring tool — auto-detects low toner and faults, collects meter reads. | Device-monitoring data — toner levels, alerts, meter reads — informs AI answers. | Explore → |
| FMAudit | ECI's earlier monitoring and meter-collection tool, still widely deployed across dealer fleets. | Meter reads, toner levels, and supplies alerts inform AI answers on billing and supplies questions. | Explore → |
How every Auralis integration works
The pattern is the same across the stack, and it is deliberately conservative:
- Connection: Auralis connects via its ECI partner integration.
- Data: approved dealer data — contracts, meter reads, supplies and device status, ticket status — syncs read-only into the Knowledge Center, the single governed source the AI answers from.
- Direction: one way. Auralis never writes to your ERP or monitoring tools, and never changes a record.
- Result: Autopilot (chat), Answer (phone), and Assist (agent co-pilot) all respond from your real data — and Auralis resolves up to ~70% of requests automatically, with Audit scoring every conversation for quality.
The e-automate connection is the center of it all. If you read one integration page, read the e-automate AI assistant integration.
Don't see your tool?
The list above covers the core ECI stack, and it is growing. If you run something else alongside it, Auralis connects via API and knowledge sync — tell us what is in your stack and we will scope the honest answer, not a vague yes.
See your stack connected
Tell us what you run — e-automate, Printanista, FMAudit, or all three — and we will show the AI answering from it live.
FAQ
Auralis integrates with the core ECI stack dealers run on: e-automate (the ERP), Printanista, and FMAudit (device monitoring and meter collection). Approved dealer data syncs read-only into the Knowledge Center, and device-monitoring data informs AI answers. Other tools connect via API and knowledge sync.
See Auralis on your tickets, in 30 minutes.
Your tickets, your knowledge, your e-automate data — live in the session.