SaaS customer experiences are garbage. Lets fix yours today!
Customer support automation for software and product companies. Our conversational AI handles up to 70% of your customer requests. Instantly, consistently and 24/7.
Customer support automation for software and product companies. Our conversational AI handles up to 70% of your customer requests. Instantly, consistently and 24/7.
Increasing customer retention rates by 5% increases company profits by 25-95%
Fred Reichheld Creator of the Net Promoter Score®
Providing a superior, consistent and round the clock support experience is no longer
an option but a necessity in today’s competitive landscape.
Provide context driven support within your SaaS platforms, web or mobile apps.
An AI support center where your customers and agents can engage with your product.
Your site visitors and customers can get information and solutions round the clock.
Draft replies, create tickets, get macros and handoff complex issues to human agents.
Track customers happiness and other key metrics with out-of-the-box reporting.
“Before integrating Auralis we were constantly juggling agents and time zones to ensure 24/7 support.
Now our customers get instant help any time of the day and the consistency and accuracy of our responses are unparalleled. It’s like having an elite support team that’s always on and never tires!”
Henry Porter Managing Director
“Before integrating Auralis we were constantly juggling agents and time zones to ensure 24/7 support.
Now our customers get instant help any time of the day and the consistency and accuracy of our responses are unparalleled. It’s like having an elite support team that’s always on and never tires!”
Henry Porter Managing Director
Our conversational AI handles 70% of customer inquiries and resolves them before they become support tickets.
Our conversational AI handles 70% of customer inquiries and resolves them before they become support tickets.
Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency.
Autonomous on demand information and ticket resolution across multiple channels.
Autonomous on demand information and ticket resolution across multiple channels.
Connect directly to a human for complex issues
Answer in any language your customer needs help in
Have agents available round the clock, even on weekends
Better, faster responses
create happier customers
Summarize all queries into actionable insights instantly
Offer next-best actions and
real-time recommendations
Scale your business without
scaling your support team
“Transitioning to Auralis was a game-changer. We used to fret about training new hires and managing peak times.
Now we handle high demand with ease, ensuring each customer feels heard & helped. It’s as if we supercharged our support without the overhead of a massive team!”
+ One time setup and training fee
“In the past, diving into support analytics was a chore, requiring multiple tools and manual cross-referencing.
Auralis transformed that landscape for us. Now our support is cost-effective and the insights we gain are golden, helping us refine our products and better serve our customers.”
“In the past, diving into support analytics was a chore, requiring multiple tools and manual cross-referencing.
Auralis has transformed that landscape for us. Now our support is more cost-effective and the insights we gain are gold, helping us refine our products and better serve our customers.”
Daniel Amos CEO
A resolved ticket is counted when the customer confirms the answer provided is satisfactory (hard resolution) or exits the conversation without requesting further assistance (soft resolution).
Customers can confirm an answer is satisfactory by:
– Pressing the “Thanks – that helps” quick reply.
– Entering an affirmative response such as ‘Yes’, ‘Sure’, ‘Thanks’ etc.
– Rating the response 4 stars or more
Customers can request further assistance by:
– Pressing the Talk to a human quick reply.
– Entering a response that suggests their query is unresolved.
– This includes asking clarifying questions or asking to speak to human support.
Auralis Zap improves customer service by using AI-powered customer service tools, such as AI chatbots and intelligent automation. These tools can handle a vast array of customer queries instantly, providing answers that customers expect with speed and accuracy, thus improving overall satisfaction.
Yes, Auralis AI prioritizes security and reliability. It employs state-of-the-art AES256 encryption encryption and security practices to safeguard all interactions and data. Continuous updates and monitoring also ensure that the system remains robust against evolving threats and challenges in the AI landscape. We generally don’t store PII unless you specifically upload it, or a user provides it in a question to your bots. We store queries and responses in our database to be able to provide and improve on the service. Queries and responses also pass through OpenAI and are subject to their privacy policy as well.
Auralis is uses multiple AI models in the background and chooses the best one depending on your request. We have custom agents for text generation, image generation, data visualization etc. We are constantly fine tuning models and tweaking them with reinforcement learning. This is how Auralis gets better over time and the more you use it.
Natural Language Processing (NLP) is at the core of Auralis. It enables the system to understand, interpret, and respond to customer queries in a natural, human-like manner. This capability ensures that interactions are smooth and intuitive, enhancing the customer experience significantly. We combine NLP with GPT to provide cutting edge customer support in natural languages.
Auralis can do everything that ChatGPT (by OpenAI) can do and a lot more. It internally routes requests to OpenAI when it feels the output will be the best there. It also can send requests to other AI engines and software like MidJourney, Charts, WolframAlpha etc. At the minimum you get the latest ChatGPT for a fraction of the price for your whole team with Auralis.
Auralis AI, using AI-powered chatbots and automated responses, is well-equipped to manage high volumes of customer questions simultaneously. This capacity ensures consistent customer support, even during peak times or unexpected surges, safeguarding the customer experience.
Auralis has all the features of ChatGPT along with capabilities to access the internet, execute code and use other apps, access multiple finetuned AI models and access tools you already use everyday. Think of it as ChatGPT + AutoGPT + Powerful Custom Agents
Yes – we write both custom connectors as well as integrations to other apps and tools you use everyday. Please feel free to reach out to us on this form here. Click here
We’d love to hear more ! Please feel free to reach out to us on this form click here. We listen to our users attentively to make sure we’re adding features that will be gamechanging for your team’s workflows.
You data is completly secure with auralis, we use pseudo randomizers internally as well as externally and we don’t store or use PII unless you specifically upload it, or a user provides it in a question to your Auralis. Its safer for your data to use an AI service via Auralis as opposed to directly using that service in most cases.
A resolved ticket is counted when the customer confirms the answer provided is satisfactory (hard resolution) or exits the conversation without requesting further assistance (soft resolution). Customers can confirm an answer is satisfactory by: – Pressing the “Thanks – that helps” quick reply. – Entering an affirmative response such as ‘Yes’, ‘Sure’, ‘Thanks’ etc. – Rating the response 4 stars or more Customers can request further assistance by: – Pressing the Talk to a human quick reply. – Entering a response that suggests their query is unresolved. – This includes asking clarifying questions or asking to speak to human support.
Auralis AI leverages the multilingual capabilities of GPT, enabling it to comprehend and respond in various languages found across the internet. This means that even if your customer support content or data is primarily in English, Auralis AI can interact and provide assistance in the language your customers use. However, it’s important to note that querying in a language different from your primary content language might impact the effectiveness slightly. The AI is currently more adept at finding the most relevant context and responses in the language in which it has been predominantly trained. We’re continuously enhancing Auralis AI’s multilingual functionality to deliver more accurate and contextually relevant support across diverse languages. Customers can confirm an answer is satisfactory by: – Pressing the “Thanks – that helps” quick reply. – Entering an affirmative response such as ‘Yes’, ‘Sure’, ‘Thanks’ etc. – Rating the response 4 stars or more Customers can request further assistance by: – Pressing the Talk to a human quick reply. – Entering a response that suggests their query is unresolved. – This includes asking clarifying questions or asking to speak to human support.
Absolutely! Auralis AI is designed to complement and support human agents by handling routine inquiries and filtering out complex issues that require human intervention and passing them off to humans. This collaboration ensures that support agents can focus on more challenging tasks, thereby improving efficiency and job satisfaction.
Auralis Zap improves customer service by using AI-powered customer service tools, such as AI chatbots and intelligent automation. These tools can handle a vast array of customer queries instantly, providing answers that customers expect with speed and accuracy, thus improving overall satisfaction.
Yes, Auralis AI prioritizes security and reliability. It employs state-of-the-art AES256 encryption encryption and security practices to safeguard all interactions and data. Continuous updates and monitoring also ensure that the system remains robust against evolving threats and challenges in the AI landscape. We generally don’t store PII unless you specifically upload it, or a user provides it in a question to your bots. We store queries and responses in our database to be able to provide and improve on the service. Queries and responses also pass through OpenAI and are subject to their privacy policy as well.
Auralis is uses multiple AI models in the background and chooses the best one depending on your request. We have custom agents for text generation, image generation, data visualization etc. We are constantly fine tuning models and tweaking them with reinforcement learning. This is how Auralis gets better over time and the more you use it.
Natural Language Processing (NLP) is at the core of Auralis. It enables the system to understand, interpret, and respond to customer queries in a natural, human-like manner. This capability ensures that interactions are smooth and intuitive, enhancing the customer experience significantly. We combine NLP with GPT to provide cutting edge customer support in natural languages.
Auralis can do everything that ChatGPT (by OpenAI) can do and a lot more. It internally routes requests to OpenAI when it feels the output will be the best there. It also can send requests to other AI engines and software like MidJourney, Charts, WolframAlpha etc. At the minimum you get the latest ChatGPT for a fraction of the price for your whole team with Auralis.
Auralis AI, using AI-powered chatbots and automated responses, is well-equipped to manage high volumes of customer questions simultaneously. This capacity ensures consistent customer support, even during peak times or unexpected surges, safeguarding the customer experience.
Auralis has all the features of ChatGPT along with capabilities to access the internet, execute code and use other apps, access multiple finetuned AI models and access tools you already use everyday. Think of it as ChatGPT + AutoGPT + Powerful Custom Agents
Yes – we write both custom connectors as well as integrations to other apps and tools you use everyday. Please feel free to reach out to us on this form here. Click here
We’d love to hear more ! Please feel free to reach out to us on this form click here. We listen to our users attentively to make sure we’re adding features that will be gamechanging for your team’s workflows.
You data is completly secure with auralis, we use pseudo randomizers internally as well as externally and we don’t store or use PII unless you specifically upload it, or a user provides it in a question to your Auralis. Its safer for your data to use an AI service via Auralis as opposed to directly using that service in most cases.
A resolved ticket is counted when the customer confirms the answer provided is satisfactory (hard resolution) or exits the conversation without requesting further assistance (soft resolution).
Customers can confirm an answer is satisfactory by:
– Pressing the “Thanks – that helps” quick reply.
– Entering an affirmative response such as ‘Yes’, ‘Sure’, ‘Thanks’ etc.
– Rating the response 4 stars or more
Customers can request further assistance by:
– Pressing the Talk to a human quick reply.
– Entering a response that suggests their query is unresolved.
– This includes asking clarifying questions or asking to speak to human support.
Auralis AI leverages the multilingual capabilities of GPT, enabling it to comprehend and respond in various languages found across the internet. This means that even if your customer support content or data is primarily in English, Auralis AI can interact and provide assistance in the language your customers use. However, it’s important to note that querying in a language different from your primary content language might impact the effectiveness slightly. The AI is currently more adept at finding the most relevant context and responses in the language in which it has been predominantly trained. We’re continuously enhancing Auralis AI’s multilingual functionality to deliver more accurate and contextually relevant support across diverse languages.
Customers can confirm an answer is satisfactory by: – Pressing the “Thanks – that helps” quick reply. – Entering an affirmative response such as ‘Yes’, ‘Sure’, ‘Thanks’ etc. – Rating the response 4 stars or more.
Customers can request further assistance by: – Pressing the Talk to a human quick reply. – Entering a response that suggests their query is unresolved. – This includes asking clarifying questions or asking to speak to human support.
Absolutely! Auralis AI is designed to complement and support human agents by handling routine inquiries and filtering out complex issues that require human intervention and passing them off to humans. This collaboration ensures that support agents can focus on more challenging tasks, thereby improving efficiency and job satisfaction.
Auralis Zap improves customer service by using AI-powered customer service tools, such as AI chatbots and intelligent automation. These tools can handle a vast array of customer queries instantly, providing answers that customers expect with speed and accuracy, thus improving overall satisfaction.
Yes, Auralis AI prioritizes security and reliability. It employs state-of-the-art AES256 encryption encryption and security practices to safeguard all interactions and data. Continuous updates and monitoring also ensure that the system remains robust against evolving threats and challenges in the AI landscape. We generally don’t store PII unless you specifically upload it, or a user provides it in a question to your bots. We store queries and responses in our database to be able to provide and improve on the service. Queries and responses also pass through OpenAI and are subject to their privacy policy as well.
Auralis is uses multiple AI models in the background and chooses the best one depending on your request. We have custom agents for text generation, image generation, data visualization etc. We are constantly fine tuning models and tweaking them with reinforcement learning. This is how Auralis gets better over time and the more you use it.
Natural Language Processing (NLP) is at the core of Auralis. It enables the system to understand, interpret, and respond to customer queries in a natural, human-like manner. This capability ensures that interactions are smooth and intuitive, enhancing the customer experience significantly. We combine NLP with GPT to provide cutting edge customer support in natural languages.
Auralis can do everything that ChatGPT (by OpenAI) can do and a lot more. It internally routes requests to OpenAI when it feels the output will be the best there. It also can send requests to other AI engines and software like MidJourney, Charts, WolframAlpha etc. At the minimum you get the latest ChatGPT for a fraction of the price for your whole team with Auralis.
Auralis AI, using AI-powered chatbots and automated responses, is well-equipped to manage high volumes of customer questions simultaneously. This capacity ensures consistent customer support, even during peak times or unexpected surges, safeguarding the customer experience.
Auralis has all the features of ChatGPT along with capabilities to access the internet, execute code and use other apps, access multiple finetuned AI models and access tools you already use everyday. Think of it as ChatGPT + AutoGPT + Powerful Custom Agents
Yes – we write both custom connectors as well as integrations to other apps and tools you use everyday. Please feel free to reach out to us on this form here. Click here
We’d love to hear more ! Please feel free to reach out to us on this form click here. We listen to our users attentively to make sure we’re adding features that will be gamechanging for your team’s workflows.
You data is completly secure with auralis, we use pseudo randomizers internally as well as externally and we don’t store or use PII unless you specifically upload it, or a user provides it in a question to your Auralis. Its safer for your data to use an AI service via Auralis as opposed to directly using that service in most cases.
“I’ve seen our support scale effortlessly during peak demands, ensuring that every customer gets the same accurate answer, no matter when they reach out.
And the insights we’ve gained have been pivotal for our strategic decisions. Auralis is our secret weapon!”
Grandfjæra 28, 6423
Molde, Norway
