How long does it take to set up Auralis with my Shopify store?

The initial setup and integration typically takes 2-4 weeks, depending on your store's size and complexity. This includes AI training on your product catalog, customizing responses to match your brand voice, and thorough testing to ensure everything works perfectly.

Will Auralis AI work with my existing Shopify apps?

Yes, Auralis seamlessly integrates with popular Shopify apps including review platforms, loyalty programs, and marketing tools. Our team ensures compatibility with your existing app ecosystem during the setup process.

How does Auralis handle product variants and inventory?

Our AI system connects directly to your Shopify inventory management system, providing real-time information about product variants, sizes, colors, and stock levels. It automatically updates customers about availability and suggests alternative options when items are out of stock.

Can Auralis help during high-traffic sales events like Black Friday?

Absolutely. Auralis is designed to handle massive traffic spikes without slowdown. During peak shopping periods, it manages customer inquiries, provides instant product information, and helps prevent cart abandonment, all while maintaining consistent performance.

How does the AI handle product recommendations?

The AI analyzes customer behavior, purchase history, and browsing patterns to make intelligent product recommendations. It understands product relationships and can suggest complementary items, alternatives, and upsells based on real customer interactions.

What languages does Auralis support for my international customers?

Auralis supports over 175 languages and automatically detects and responds in the customer's preferred language. This includes product information, shipping details, and customer support interactions.

How does Auralis handle refunds and returns?

The AI automates the initial return process by verifying purchase details, explaining return policies, and generating return labels. It can process simple refund requests while escalating complex cases to your team with full context.

Can I customize the AI's responses for my brand voice?

Yes, we fully customize the AI's communication style to match your brand voice and tone. This includes product descriptions, customer service responses, and promotional messages. You can easily update and refine these over time.

How does Auralis protect customer data?

We maintain the highest security standards with end-to-end encryption and full compliance with data protection regulations. All customer interactions are processed securely, and we never store sensitive payment information.

What support do you provide after the initial setup?

We provide ongoing support including performance monitoring, regular updates, and continuous AI training. Our team is available to help with adjustments, optimizations, and any questions you may have about the system.

How long does it take to set up Auralis with my Shopify store?

The initial setup and integration typically takes 2-4 weeks, depending on your store's size and complexity. This includes AI training on your product catalog, customizing responses to match your brand voice, and thorough testing to ensure everything works perfectly.

Will Auralis AI work with my existing Shopify apps?

Yes, Auralis seamlessly integrates with popular Shopify apps including review platforms, loyalty programs, and marketing tools. Our team ensures compatibility with your existing app ecosystem during the setup process.

How does Auralis handle product variants and inventory?

Our AI system connects directly to your Shopify inventory management system, providing real-time information about product variants, sizes, colors, and stock levels. It automatically updates customers about availability and suggests alternative options when items are out of stock.

Can Auralis help during high-traffic sales events like Black Friday?

Absolutely. Auralis is designed to handle massive traffic spikes without slowdown. During peak shopping periods, it manages customer inquiries, provides instant product information, and helps prevent cart abandonment, all while maintaining consistent performance.

How does the AI handle product recommendations?

The AI analyzes customer behavior, purchase history, and browsing patterns to make intelligent product recommendations. It understands product relationships and can suggest complementary items, alternatives, and upsells based on real customer interactions.

What languages does Auralis support for my international customers?

Auralis supports over 175 languages and automatically detects and responds in the customer's preferred language. This includes product information, shipping details, and customer support interactions.

How does Auralis handle refunds and returns?

The AI automates the initial return process by verifying purchase details, explaining return policies, and generating return labels. It can process simple refund requests while escalating complex cases to your team with full context.

Can I customize the AI's responses for my brand voice?

Yes, we fully customize the AI's communication style to match your brand voice and tone. This includes product descriptions, customer service responses, and promotional messages. You can easily update and refine these over time.

How does Auralis protect customer data?

We maintain the highest security standards with end-to-end encryption and full compliance with data protection regulations. All customer interactions are processed securely, and we never store sensitive payment information.

What support do you provide after the initial setup?

We provide ongoing support including performance monitoring, regular updates, and continuous AI training. Our team is available to help with adjustments, optimizations, and any questions you may have about the system.

Shopify AI Assistant to Boost Sales & Customer Support

Shopify AI Assistant
to Boost Sales & Enhance Support

Transform Your Shopify Store’s Customer Experience and Sales Performance with Customized Shopify AI Assistant from Auralis.

Trusted by companies of all sizes

SHOPIFY AI ASSISTANT

CUSTOMIZED IN JUST 4 WEEKS

FOR Businesses on

Shopify

Explainer Video

Auralis Product in 2 minutes

Completely Done for You (DFY)

1. Complete Setup, Training & Shopify AI Assistant:

2. Continuous Monitoring & Improvement of Shopify Assistant:

Auralis Shopify AI Assistant Features

Smart Product Discovery

Intelligent Shopify AI Assistant that understands customer queries and helps them find the perfect product from your catalog.

Understands natural language queries like "I need something to match my blue dress" and suggests perfectly coordinated items from your store.
Remembers customer preferences and past interactions to provide increasingly personalized product recommendations over time.
Guides purchase decisions by asking relevant questions about style, budget, and occasion to ensure the perfect product match.

Automated Customer Support

Handle common questions about shipping, returns, and product details automatically, 24/7.

Proactively updates customers on order status, shipping delays, and delivery estimates without human intervention
Creates and manages support tickets, routing complex issues to the right team member while handling routine inquiries
Learns from every interaction to improve response accuracy and can be instantly corrected if needed

Intelligent Order Management

Shopify AI Assistant automatically manages the entire order lifecycle, from purchase confirmation to delivery tracking, with real-time updates. The system also handles returns and exchanges seamlessly, keeping customers informed at every step.

Sales Optimization

Drive more sales with Shopify AI Assistant powered recommendations, smart cart recovery, and personalized upsells while keeping customers informed of price changes on their favorite items.

Benefits of Auralis Shopify AI Assistant

Setting up, integrating Auralis Shopify AI Assistant is quick and easy, these benefits and the ROI last forever

Understands ecommerce

Trained on real conversations, Delivers the exceptional experiences customers demand.

Increases sales and cart value

Relevant recommendations and helpful responses convert better

Knows your brand and products

Understand your products and brand inside out.

Accurate & consistent support

Have agents available round the clock, even on weekends

Speaks 175+ languages

Answer in any language your customer needs help in

Boosts loyalty and repeat purchases

Better, faster responses create happier customers

Slash customer support costs

Summarize all queries into actionable insights instantly

Correct seamlessly and instantly

Train your AI assistant on the fly and improve accuracy over time

Unfair scaling advantage

Scale your sales without scaling your support team

Auralis Shopify AI Assistant 
vs
 Traditional Chatbots

Unlike a basic chatbot, our Shopify AI Assistant doesn’t just follow a script.
It reasons to figure out how to best resolve an inquiry.

Scripted Ecommerce Chatbot

Basic AI Chatbots

The Auralis AI Advantage

Your customers get instant, accurate and consistent responses

Your agents become a lot more productive and up-skill faster

Your support costs drop significantly while customers become happier

You can scale your company without scaling your support team

Increase customer satisfaction while decreasing support costs with Auralis

+35%

More Sales for comparable traffic

~35%

Faster Query Handle Times on Avg

+42%

Swifter Agent Ramp

+23%

Increased Avg Order Value

+38%

Avg Increase in Return on Ad Spend

Integrates with the Tools You Already Use

Whether it’s videos, CRMs, e-commerce, or customer support tools, Auralis enhances your workflow by integrating
with all major platforms. Any platform with an API can be integrated with Auralis

Success Stories

We have transformed customer support experiences for businesses around the world. Hear from the companies that have transformed their support with Auralis.

The AI-powered agent from Auralis has not only improved our customer experience but also reduced our operational costs by 40%. It’s a must-have for any customer-centric company. Our customers appreciate the faster service and we’ve seen that team efficiency has improved across the board.

38%

reduction in operational costs

55%

boost in first-contact resolution rate

With Auralis handling the bulk of our tickets, our team can now focus on more complex cases, leading to higher customer satisfaction and retention rates. I highly recommend Auralis to any growing company. We’ve seen a 30% reduction in workload for agents, which has boosted morale and decreased turnover.

33%

reduction in ticket handling time

65%

boost in first-response resolutions

Since implementing Auralis, our first-response resolutions have skyrocketed. The bot is intuitive, learns quickly, and integrates seamlessly with our existing tools. We’ve reduced manual escalations by 45%, and the automation has allowed us to expand our service hours without additional staff

30%

decrease in repetitive tickets

6.5X

ROI in 3 months

FAQ's on Shopify AI Assistant

Looking for details to help you decide?
Here are some frequently asked questions around our Shopify AI Assistant

Unlock the full potential of your Shopify store with the Shopify AI Assistant, a powerful integration designed to elevate your sales and transform your customer support experience.

Shopify AI Assistant seamlessly blends advanced machine learning with your e-commerce platform, enabling personalized shopping experiences that resonate with your customers. By analyzing user behavior and preferences, it recommends products that match individual tastes, driving higher conversion rates and boosting your sales.

Additionally, Shopify AI Assistant enhances customer support by providing instant responses to inquiries, resolving issues efficiently, and offering 24/7 assistance. With AI-driven insights, you can streamline your operations and focus on what truly matters—growing your business.

Experience the future of e-commerce today. Integrate the Shopify AI Assistant by Auralis and watch your sales soar while delivering exceptional support to your customers!

Disclaimer: “Shopify” and all associated logos, trademarks, and brand names are the property of Shopify Inc. and are used solely for reference purposes. Auralis is not affiliated with, endorsed by, or sponsored by Shopify Inc. The integration provided by Auralis is independently developed and maintained to enhance your Shopify store’s functionality, utilizing your existing Shopify subscription and official Shopify APIs.

Customer Support

ITSM

Field Support

ERP Support

Customer support platforms