HubSpot integration with Auralis AI
AI-Powered Support, Sales, and CRM Intelligence - Built Directly Inside HubSpotHubSpot integration with Auralis AI
Enhance every customer interaction inside HubSpot with AI that assists agents in real time, automates repetitive work, and improves response quality without disrupting your workflows.
These are the exact words of a client after we tried out almost 23 generic AI chatbots to handle simple and repeated customer interactions. Most generic AI chatbots that we tried out there simply don’t cut it, the quality is very poor, in many cases the responses are junk and the bots are not trainable. They are fine for free or hobby products where a few bad answers don’t matter but not suitable for businesses like our own, with a reputation to protect.
The foundations of how LLMs work showed us that for a product to be successful we needed the following components
Our AI agents can’t be created in 5 minutes, they take time and effort. Once done however, the results are demonstrably better than using anything out there in the market. We’ve actually tested this against solutions that cost 10x more. We even encourage our customers to try other solutions alongside to see the Auralis difference.
Auralis’ pricing ensures you only pay for successful conversations NOT for cases where a human agent was needed or where the response was simply not good enough. We also understand that most businesses don’t have the time to set up, train, test and monitor the AI agent. That’s when we came up with our unique done for you AI transformation service where we take care of everything and you can enjoy the results.
Auralis works directly inside our HubSpot inbox and tickets. No switching tools, no friction—it just enhances what our team is already doing.
We were struggling with ticket volume in HubSpot. With Auralis, agents handle more conversations without feeling overwhelmed.
The AI uses contact history and past interactions from HubSpot, which makes the responses feel personalized instead of generic.
Ticket routing, reply suggestions, and triage—all happening inside HubSpot—has cleaned up a lot of manual work.
Automatically review conversations for quality, compliance, and consistency, ensuring every response meets your standards.
Automatically categorize, prioritize, and route tickets to the right teams based on intent, urgency, and historical context.
Provide agents with suggestions, tone adjustments, and contextual insights while they’re replying to customers.
Generate context aware replies directly inside HubSpot tickets and conversations, with no need to switch tabs or copy content.
Identify missing or outdated help center content by analyzing repeated customer queries.
Suggest the best-performing responses and macros based on similar past tickets and knowledge base content.
Smart Contact Enrichment
Your team’s life is made a lot easier by shielding them from repetitive requests, helping them solve customer issues quickly, more effectively and with less effort.
Agents feel less overwhelmed and are freed up to tackle more complex and meaningful work, with a direct impact on job satisfaction and retention.
Upto 35% increase in deal closure rates than regular manual approach.
Over 50% reduction in manual data entry saving time and reducing costs.
Instant feedback and actionable insights for better performance.
Upto 40% improvement in campaign performance
Optimize content automatically on the fly for better performance.
Personalized customer journey mapping
60% faster and cheaper ticket resolution helping resolve tickets like never before.
| Customised Auralis HubSpot AI Integration | Default HubSpot Artificial Intelligence | Generic Artificial Intelligence | |
|---|---|---|---|
|
Feature/Capability |
|
|
|
|
Self Train AI |
|
|
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
|
|
Multi-language Capabilities |
Supported |
Limited |
Limited |
|
CRM Integrations |
Seamless integration |
Seamless integration |
|
|
Insights from your CX data |
Highly fine tuned modes |
Not inherently |
|
|
MLOps |
Highly fine tuned modes |
General purpose |
|
|
Reinforcement Training |
|
|
|
|
Prompt Templating |
Advanced |
Limited |
|
|
Customization & Flexibility |
High |
Limited |
Limited |
|
Data Security & Compliance |
Enterprise-grade |
Enterprise-grade |
Limited |
| Table Header | |
|---|---|
|
Self Train AI |
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
Multi-language Capabilities |
Supported |
|
CRM Integrations |
Seamless integration |
|
Insights from your CX data |
|
|
MLOps |
Highly fine tuned modes |
|
Reinforcement Training |
Highly fine tuned modes |
|
Prompt Templating |
Advanced |
|
Customization & Flexibility |
High |
|
Data Security & Compliance |
Enterprise-grade |
| Table Header | |
|---|---|
|
Self Train AI |
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
Multi-language Capabilities |
Limited |
|
CRM Integrations |
|
|
Insights from your CX data |
Not inherently |
|
MLOps |
General purpose |
|
Reinforcement Training |
Highly fine tuned modes |
|
Prompt Templating |
Limited |
|
Customization & Flexibility |
Limited |
|
Data Security & Compliance |
Not secure |
| Table Header | |
|---|---|
|
Self Train AI |
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
Multi-language Capabilities |
Limited |
|
CRM Integrations |
Limited |
|
Insights from your CX data |
|
|
MLOps |
Highly fine tuned modes |
|
Reinforcement Training |
Highly fine tuned modes |
|
Prompt Templating |
|
|
Customization & Flexibility |
Limited |
|
Data Security & Compliance |
Limited |
Looking for details to help you decide?
Here are some frequently asked questions around our HubSpot Artificial Intelligence Integration
Auralis seamlessly connects with all HubSpot hubs through our certified API integration. The setup process is managed entirely by our team, ensuring proper configuration across your sales, marketing, and service operations.
Auralis enhances virtually every aspect of HubSpot, including contact management, deal pipelines, marketing automation, service tickets, reporting, and analytics. Our AI engine works alongside HubSpot's native features to provide deeper insights and automation.
Absolutely. We maintain enterprise-grade security standards including SOC 2 Type II, GDPR, and ISO 27001 compliance. All data processing occurs in secure environments with end-to-end encryption.
Typical integration takes 4 weeks, including training the AI on your specific business context, setting up custom workflows, and ensuring all team members are properly trained.
Yes, Auralis can work with all custom objects in HubSpot, providing the same level of AI enhancement and automation as standard objects.
Yes, HubSpot leverages artificial intelligence (AI) across several tools, such as predictive lead scoring, chatbots, and content recommendations. However, businesses often have unique needs that out-of-the-box AI features might not fully address. That’s where customized HubSpot AI integration by Auralis makes a difference. Auralis tailors AI solutions specifically to your business processes—whether it's building smarter automation workflows, advanced analytics, or personalized customer engagement strategies. With our customized approach, you unlock deeper insights and greater efficiency from HubSpot, giving your business a competitive edge.
