Your AI support team, built, run and maintained for you
Auralis isn't software you configure and babysit. We deploy it, train it on your data, and run it as a done-for-you service — with a dedicated success manager and a private channel into your team.
- 01
- One-time setup
- We ingest and clean your data, tune your brand voice, and connect your systems.
- 02
- Monthly platform
- Scales with conversation volume. Annual subscription, monthly cancellation flexibility.
- 03
- Enterprise add-ons
- Residency, security, compliance, SLAs and voice — add exactly what you need.
A service, not a subscription you have to operate
Buying a chatbot tool means you build it, maintain it, and hope it works. With Auralis, our team owns the outcome.
We build & run it
Ingestion, tuning, deployment, and ongoing optimization are handled by our team — live in days, not weeks.
Dedicated success manager
A named CSM who knows your account, drives adoption, and is accountable for your results.
Private Slack & Teams channel
A direct line to our team in the tools you already use — real people, fast answers, no ticket queue.
World-class reporting
Executive-ready analytics on deflection, resolution, and ROI — so value is always visible.
Simple plans. Enterprise-grade delivery.
Every plan is fully managed. Pick your starting point — we'll scale it with you.
Launch
For teams deploying their first production AI support agent — done for you.
Starting at
$1,000/mo
from $2,500 one-time setup
Get started- Customer-facing AI chatbot on your website
- Native helpdesk Agent Assist for your team
- Entry conversation volume, scale as you grow
- Fully managed onboarding to production
Growth
The full platform — customer + internal agents, run and optimized for you.
Starting at
$2,500/mo
from $5,000 one-time setup
Book a demoEverything in Launch, plus
- Deep helpdesk integration + live agent handoff
- Trained on your past tickets + automated QA
- Unlimited internal agent-assist searches
- Unified knowledge center
- Higher included conversation volume
Enterprise
Custom-scoped deployments with the strictest security and scale requirements.
Custom
Let's talk
Tailored to your volume & scope
Contact usEverything in Growth, plus
- Custom volume & commercial structure
- All enterprise add-ons available & bundled
- Custom SLA & guaranteed response times
- Security review & procurement support
- Executive business reviews
Every plan includes — at no extra cost
- Done-for-you build & ongoing optimization
- Dedicated customer success manager
- Private Slack & Teams channel
- World-class reporting & ROI analytics
- No training on your data, ever
- US data residency & secure by default
All plans are annual subscriptions with monthly cancellation flexibility. Conversation volume scales in blocks — you only pay for capacity as you grow. Figures are starting anchors; final pricing is confirmed on a short scoping call.
Add exactly what your business requires
The modules enterprise buyers expect — priced individually, added to any plan, and bundled into Enterprise.
US Data Residency
Data stored and processed exclusively in US cloud regions, with region guarantees in contract.
Enterprise add-onSSO, SAML & SCIM
Enterprise identity — single sign-on, directory sync, and least-privilege role-based access.
Enterprise add-onCompliance & Data Protection
SOC 2, DPA/BAA, configurable retention, and audit logging for regulated teams.
Enterprise add-onEnterprise Support & SLA
98.99% uptime commitment, defined severity tiers, guaranteed response times, and service credits.
Enterprise add-onVoice AI Agents
Inbound & outbound voice handling with intent mapping, tuning, and live agent handoff.
from $5,000 setup + usageCustom Integrations
Connect proprietary or legacy systems beyond our standard connectors, built and maintained by us.
Scoped per integrationPrivate / VPC Deployment
Dedicated, isolated infrastructure for organizations with heightened data-isolation needs.
Enterprise add-onConversation Volume Blocks
Add capacity in blocks as demand grows — no re-contracting, no overage surprises.
Volume-based · scales with planAdditional Agent Assist Seats
Expand internal agent-assist coverage across more of your support team, anytime.
Per-seat · add anytimeThe difference is who does the work
| Capability | Auralis | DIY chatbot tool |
|---|---|---|
| Build & training | Done for you | You configure it |
| Ongoing optimization | Managed by us | Your team's job |
| Data ingestion | We handle it | Manual setup |
| Success management | Named CSM | No CSM |
| Support channel | Private Slack / Teams | Ticket queue |
| Reporting | Executive-ready ROI | Basic dashboards |
| Go-live time | Days | Weeks to months |
| Data privacy | No training on your data | Varies |
Pricing FAQs
Straight answers about setup fees, monthly plans, volume, and add-ons.
Auralis pricing has three parts: a one-time setup fee that covers data ingestion, training, and deployment; a monthly platform subscription that scales with your conversation volume; and optional enterprise add-ons such as voice AI, custom integrations, or private deployment. Every plan is fully managed — build, ongoing optimization, and reporting are included.
See Auralis on your own tickets
Book a demo and we'll scope your exact plan — volume, integrations, and add-ons — in one short call. Start with a free 30-day pilot on your own tickets.