We help companies slash support costs by 50% Instantly!

Delight your customers with a superior support experience,

while our conversational AI handles 70% of customer inquiries.

Increasing customer retention rates by 5%

increases company profits by 25-95%

Fred Reichheld Creator of the Net Promoter Score®

Increasing customer retention rates by 5% increases company profits by 25-95%

Fred Reichheld Creator of the Net Promoter Score®

Auralis in Action

See what you can practically do with Auralis to scale your service without scaling support costs
Vector 38

In app messaging

Provide context driven support within your SaaS platforms, web or mobile apps.

Support CoPilot

An AI support center where your customers and agents can engage with your product.

Insights Dashboard

Your site visitors and customers can get information and solutions round the clock.

Helpdesk Assistant

Draft replies, create tickets, get macros and handoff complex issues to human agents.

Website Chat

Track customers happiness and other key metrics with out-of-the-box reporting.

Savings Calculator

Compare your customer support costs and calculate how much you can save with Auralis
  • Average hourly cost of your agent

    $20

    $1$100
  • Number of queries resolved hourly

    5

    160
  • Number of agents

    4

    150
  • Current cost per ticket

    $250

  • Average cost with Auralis

    $62

  • Monthly savings with Auralis

    $5625

“Before integrating Auralis we were constantly juggling agents and time zones to ensure 24/7 support.

 

Now our customers get instant help any time of the day and the consistency and accuracy of our responses are unparalleled. It’s like having an elite support team that’s always on and never tires!”

Henry Porter Managing Director

“Before integrating Auralis we were constantly juggling agents and time zones to ensure 24/7 support.

Now our customers get instant help any time of the day and the consistency and accuracy of our responses are unparalleled. It’s like having an elite support team that’s always on and never tires!”

Henry Porter Managing Director

How it works

See Auralis in action to understand how your
customer inquiries can be addressed seamlessly

Engage

Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency.
Faster response time
Fewer manual tasks

Identify

Harness the power of generative AI—powered by

Large Language Models (LLMs) trained on your data

—to ramp agents faster and empower them with

relevant knowledge and suggested responses.

Faster response time
Higher agent productivity

Identify

Harness the power of generative AI—powered by

Large Language Models (LLMs) trained on your data

—to ramp agents faster and empower them with

relevant knowledge and suggested responses.

Faster response time
Higher agent productivity

Resolve

Autonomous, automatic policy creation and

ticket resolution across multiple channels.

Lower cost per ticket
Faster time to resolution
Happier customers

Benefits

Transform support from a cost center into an economic center of excellence

Increased customer satisfaction

Better, faster responses 

create happier customers

Decreased handle time

Reduce wait times while increasing case deflections

Correct seamlessly and instantly

Train your AI assistant on the fly and improve accuracy over time

Convert queries to insights

Summarize all queries into actionable insights instantly

Amplify agent performance

Offer next-best actions and 

real-time recommendations

Unfair scaling advantage

Scale your business without

scaling your support team

Features

See Auralis in action to understand how your customer inquiries can be addressed seamlessly

Integrates with all help desks and data sources while connected with your customers

Integrates with all modern systems
Instant access available 24/7/365
Syncs with multi-format data sources

Support customers real-time, regionally and relevantly

Native support for 100+ languages
Serve all countries and time zones
Consistent brand voice and tone

It’s not just the customer, but also the agent who is always right!

Accurate answers always instantly
Consistent & contextual responses
Slash handling time and escalations

Analyze customer
queries to better
address complaints

Identify why customers are unhappy
Analyze sentiment, intent, and tone
Be better prepared while responding

“Transitioning to Auralis was a game-changer. We used to fret about training new hires and managing peak times.

 

Now we handle high demand with ease, ensuring each customer feels heard & helped. It’s as if we supercharged our support without the overhead of a massive team!”

Morgan Mudge Vice President

Pricing

Transparent and value-driven pricing options for your support needs

Basic Copilot

From

$749

/month

Ideal for startups or smaller businesses needing foundational AI-driven customer support. to augment their small support teams

Responses

Unlimited

Data Ingestion

Web Data, Videos, Documents

Fully whitelabled agent copilot

Unlimited Responses

Helpdesk Integration

CRM Integration

Advanced Triaging

Agent Cherrypicking

SSO/SAML

Analytics & Reporting

Basic

Support

Email

AI Training + Enhancement

Monthly

Security & Compliance

Standard

On-Premise Option

recommended

Business Copilot

From

$999

/month

Designed for medium-sized businesses stores that require more advanced features like Helpdesk integrations and advanced triaging.

Responses

Unlimited

Data Ingestion

Knowledgebases, Databases and more

Fully whitelabled agent copilot

Unlimited Responses

Helpdesk Integration

CRM Integration

Advanced Triaging

Agent Cherrypicking

SSO/SAML

Analytics & Reporting

Enhanced

Support

Priority Email & Live Chat

AI Training + Enhancement

Weekly

Security & Compliance

Standard

On-Premise Option

Enterprise Copilot

From

$2499

/month

Tailored for large enterprises, this plan offers extensive features and top-tier customization and an option for on-premise deployment.

Responses

Unlimited

Data Ingestion

Private data lake

Fully whitelabled agent copilot

Unlimited Responses

Helpdesk Integration

CRM Integration

Advanced Triaging

Agent Cherrypicking

SSO/SAML

Analytics & Reporting

Real-time, Advanced Dashboard

Support

24/7 with Dedicated Account Manager

AI Training + Enhancement

Continuous - every 24 hours

Security & Compliance

Advanced, with Compliance Features

On-Premise Option

Slide 1 Heading

Custom

$2,499
/month
Response Limit
500/day
Formats
Documents, Websites & URL
Data Sources
Advanced databases like Salesforce, SAP, etc.
Authentification
Available with email, SMS and API calls
CRM Updation
Customer data sent to CRM with interaction history
CoPilot option
White-labelled in your brand and theme
Click Here
Slide 1 Heading

Standard

$999
/month
Response Limit
100/day
Formats
Documents, Websites & URL
Data Sources
Basic sources
Authentification
Available with email
CRM Updation
Not available
CoPilot option
White-labelled in your brand and theme
Click Here
Slide 1 Heading

Custom

$2,499
/month
Response Limit
500/day
Formats
Documents, Websites & URL
Data Sources
Advanced databases like Salesforce, SAP, etc.
Authentification
Available with email, SMS and API calls
CRM Updation
Customer data sent to CRM with interaction history
CoPilot option
White-labelled in your brand and theme
Click Here

“In the past, diving into support analytics was a chore, requiring multiple tools and manual cross-referencing.

 

 Auralis transformed that landscape for us. Now our support is cost-effective and the insights we gain are golden, helping us refine our products and better serve our customers.”

Daniel Amos CEO

“In the past, diving into support analytics was a chore, requiring multiple tools and manual cross-referencing.

 

Auralis has transformed that landscape for us. Now our support is more cost-effective and the insights we gain are gold, helping us refine our products and better serve our customers.”

Daniel Amos CEO

FAQ

Looking for details to help you decide? Here's why Auralis help you start saving today!

Auralis is uses multiple AI models in the background and chooses the best one depending on your request. We have custom agents for text generation, image generation, data visualization etc. We are constantly fine tuning models and tweaking them with reinforcement learning. This is how Auralis gets better over time and the more you use it.

Auralis can do everything that ChatGPT (by OpenAI) can do and a lot more. It internally routes requests to OpenAI when it feels the output will be the best there. It also can send requests to other AI engines and software like MidJourney, Charts, WolframAlpha etc. At the minimum you get the latest ChatGPT for a fraction of the price for your whole team with Auralis.

Auralis has all the features of ChatGPT along with capabilities to access the internet, execute code and use other apps, access multiple finetuned AI models and access tools you already use everyday. Think of it as ChatGPT + AutoGPT + Powerful Custom Agents

Yes – we write both custom connectors as well as integrations to other apps and tools you use everyday. Please feel free to reach out to us on this form here. Click here

We’d love to hear more ! Please feel free to reach out to us on this form click here. We listen to our users attentively to make sure we’re adding features that will be gamechanging for your team’s workflows.

You data is completly secure with auralis, we use pseudo randomizers internally as well as externally and we don’t store or use PII unless you specifically upload it, or a user provides it in a question to your Auralis. Its safer for your data to use an AI service via Auralis as opposed to directly using that service in most cases.

“I’ve seen our support scale effortlessly during peak demands, ensuring that every customer gets the same accurate answer, no matter when they reach out.

 

And the insights we’ve gained have been pivotal for our strategic decisions. Auralis is our secret weapon!”

Devrath Vijay CEO
Increase customer satisfaction while decreasing support costs with Auralis

+28%

Better CSAT Scores

+33%

Faster Handle Times

+42%

Swifter Agent Ramp

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