ROI calculator
See what support automation is worth to you.
Every number below is yours to change. Pick your currency, set your real support volume and costs, and watch the monthly and annual savings update live.
Your assumptions
Drag a slider or type a value — the numbers update instantly.
Support requests you handle each month across all channels.
Fully-loaded cost to resolve one ticket (agent time, tooling, overhead).
Share of tickets Auralis resolves autonomously, end to end.
How much faster agents close the tickets that still reach them, with Assist.
Minutes an agent spends on a single ticket that reaches them.
Estimated impact with Auralis
Annual savings
$432,000
$36,000
Monthly savings
6,000
Tickets auto-resolved / mo
960
Agent-hours saved / mo
6.4
Full-time agents freed
$1,296,000
3-year savings
At 10,000 tickets/month and 60% AI resolution, Auralis auto-resolves 6,000 tickets a month — freeing your team for the work that actually needs a human.
Get your pricing scopedEstimates are illustrative, based on the assumptions you enter. Actual results vary by ticket mix, channels, and the modules you deploy.
Cost per ticket, by role
See how much a single ticket costs today for a specific role, and what it costs once Auralis takes on the work.
Your assumptions
Drag a slider or type a value — the numbers update instantly.
Fully-loaded hourly cost for this role.
Tickets one person resolves in an hour today.
How many people in this role.
A fixed estimate based on Auralis customer averages.
Estimated impact with Auralis
Monthly savings with Auralis
$12,800
$4.00
Current cost per ticket
$2.40
Average cost with Auralis
Based on 8,000 tickets resolved a month across 10 people.
How the estimate works
Grounded in real outcomes.
Resolution
Up to ~60% of repetitive questions resolved automatically, so they never reach an agent.
Cost savings
Up to ~30% lower cost to serve as volume shifts from agents to instant resolution.
Hours back
Around 15 hours per agent each week returned to the work that needs a human.
Estimates use Auralis cohort averages: about 15 hours freed per agent each week and up to ~30% lower cost to serve. Your inputs, your projection.
The proof
These numbers come from real teams.
Global enterprise reduced MTTR 55% and hit 70% ticket resolution with AI-driven ITSM
How a multinational enterprise automated ITSM incidents, reduced backlogs, and improved SLA performance using AI agents.
Read the case studyCase studyDigital bank cut support costs 40% and halved onboarding with compliant service
How a digital banking platform reduced support costs, automated compliance workflows, and accelerated onboarding while retaining more revenue.
Read the case studyCase studyScaling global viewer support with 72% ticket resolution and lower churn
How a global subscription service reduced support costs, improved onboarding, and lowered churn rates with multilingual AI support.
Read the case study
Want the number for your exact setup?
A 30 minute working session on your tickets, your stack, and the outcomes you should expect.