AI Customer support doesn’t just require powerful tools. You also need enterprise-level compliance and security to safeguard your workflows and data.
Our enterprise-grade security framework safeguards every customer interaction with multi-layered AI protection, real-time threat monitoring, and proactive defense mechanisms that operate round-the-clock.
Built from the ground up with stringent compliance measures, our platform exceeds GDPR, SOC 2 Type II, ISO 27001, and HIPAA standards through advanced data preprocessing and continuous security validation protocols.
Enterprise-grade access controls and authentication mechanisms protect your platform access while enabling seamless team collaboration.
Advanced monitoring systems and AI-powered security protocols actively identify and prevent potential threats while maintaining continuous platform performance and reliability.
Transform your customer support with enterprise-grade security and AI capabilities. Start building secure, efficient support operations today.
Security
Advanced security infrastructure protecting your customer data and support operations with multiple security layers and continuous monitoring.
Built-in privacy controls and security measures ensuring your data is protected throughout its lifecycle, from collection to processing to storage.
Regular audits and assessments ensuring ongoing compliance with international security standards and data protection regulations.
Privacy
End-to-end encryption for all customer data, both in transit and at rest, with advanced security controls and monitoring.
Built-in privacy controls ensuring GDPR compliance and data minimization, with pseudo randomization before processing.
Full transparency into data handling with comprehensive audit trails and regular compliance reporting.
Control
Granular control over who can access what, ensuring team members only see the data they need to do their jobs.
Additional security layer protecting access to sensitive data and platform features.
Detailed tracking of all system access and changes, maintaining accountability and security.
Observability
Continuous monitoring of all security systems and data processing activities.
Detailed logs of all platform activities and data access for complete visibility.
Built from the ground up with security best practices and privacy by design principles.
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