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Turbocharge your online store with AI

Transitioning to Auralis AI was a game-changer. We used to fret about training new hires and managing peak times.
Now, Auralis handles high demand with ease, ensuring each customer feels heard and helped. It’s as if we’ve supercharged our support without the overheads of a massive team!

Morgan

VP - Innovation

as seen on

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Deliver VIP shopping experiences
while delighting customers at scale.

At Auralis, we’re dedicated to revolutionizing the e-commerce experience. Our advanced AI-powered platform empowers online businesses to create engaging, personalized shopping journeys.

Traffic to Engaged Conversations

Auralis AI lets you create a personal shopping assistant for every site visitor. We turn visitors into loyal customers with an AI Agent that makes every interaction instant and effortless.

Conversations that Drive Checkouts

Our AI-powered search function understands user intent, providing accurate results even with vague queries. Enhance your store experience and ensure your customers find what they’re looking for effortlessly.

Unbeatable Customer Support. 
At Scale.

Customers can self-serve everything from inventory, to size guides, to shipping information and order updates. Automatically resolve more than 70% of customer service inquiries – both common and complex – like shipping questions, warranty information, and exchanges.

Embrace Sales Spikes without the Support Overhead

Manage surging ticket volumes during busy shopping seasons and deliver extraordinary customer service without increasing headcount. Automate frequent responses with accurate and consistent answers during spikes and busy seasons

Customer Testimonials

Other store owners love Auralis – here’s why

"Since integrating Auralis's sales chatbot, our ecommerce sales have surged dramatically. The bot effectively engages with customers, guiding them through their purchase journey and answering questions in real-time. This has not only increased our conversion rates but also enhanced the overall shopping experience, making it easier for customers to complete their purchases quickly and efficiently." Dalta-Rapid3D-240X150-pxl-1

Daniel CEO, Delta Rapid 3D

"Since integrating Auralis's sales chatbot, our ecommerce sales have surged dramatically. The bot effectively engages with customers, guiding them through their purchase journey and answering questions in real-time. This has not only increased our conversion rates but also enhanced the overall shopping experience, making it easier for customers to complete their purchases quickly and efficiently." Dalta-Rapid3D-240X150-pxl-1

Daniel CEO, Delta Rapid 3D

"Since integrating Auralis's sales chatbot, our ecommerce sales have surged dramatically. The bot effectively engages with customers, guiding them through their purchase journey and answering questions in real-time. This has not only increased our conversion rates but also enhanced the overall shopping experience, making it easier for customers to complete their purchases quickly and efficiently." Dalta-Rapid3D-240X150-pxl-1

Daniel CEO, Delta Rapid 3D

Our AI Agents

vs

Traditional Chatbots

Unlike a basic chatbot for ecommerce, an AI Agent doesn’t just follow a script. It reasons to figure out how to best resolve an inquiry.

Scripted Ecommerce Chatbot

Basic AI Chatbots

The Auralis Advantage

Your customers get instant, accurate and consistent responses

Your agents become a lot more productive and up-skill faster

Your support costs drop significantly while customers become happier

You can scale your company without scaling your support team

Increase customer satisfaction while decreasing support costs with Auralis

+35%

More Sales for comparable traffic

+350%

Faster Query Handle Times on Avg

+42%

Swifter Agent Ramp

+23%

Increased Avg Order Value

+38%

Avg Increase in Return on Ad Spend

Increase customer satisfaction while decreasing support costs with Auralis

+35%

More Sales for comparable traffic

+350%

Faster Query Handle Times on Avg

+47%

Swifter Agent Ramp

+23%

Increased Avg Order Value

+38%

Avg Increase in Return on Ad Spend

We completely take care of setup, training and configuration of your AI powered sales engine. Speak to one of our experts to get started

Ecommerce is not just a question of price or variety, but of exceptional service.

Setting up and integrating Auralis is quick and easy, these benefits and the ROI last forever

Understands ecommerce

Trained on real conversations, Delivers the exceptional experiences customers demand.

Increases sales and cart value

Relevant recommendations and helpful responses convert better

Knows your brand and products

Understand your products and brand inside out.

Accurate & consistent support

Have agents available round the clock, even on weekends

Speaks 175+ languages

Answer in any language your customer needs help in

Boosts loyalty and repeat purchases

Better, faster responses create happier customers

Slash customer support costs

Summarize all queries into actionable insights instantly

Correct seamlessly and instantly

Train your AI assistant on the fly and improve accuracy over time

Unfair scaling advantage

Scale your sales without scaling your support team

Your store will never sell the same again

At Auralis, we're dedicated to revolutionizing the e-commerce experience. Our advanced AI-powered platform empowers online businesses to create engaging, personalized shopping journeys.

AI-Driven Personalization

Leverage AI to offer tailored product recommendations and create unique shopping experiences.

Enhanced efficiency

Streamline your operations with intelligent automation, reducing manual errors and increasing overall productivity

Personalized experiences

Deliver tailored product recommendations and content to your customers, boosting engagement and satisfaction

Secure and private

Auralis is extremely secure and fully compliant with GDPR and SOC2 standards.

FAQ

Looking for details to help you decide?
Here’s why Auralis help you start saving today!

How does Auralis AI improve customer satisfaction?

By offering round-the-clock support, delivering instant responses, and ensuring accurate answers, Auralis AI significantly boosts customer satisfaction while lowering operational costs.

What industries can benefit from Auralis AI's in-app messaging feature?

Auralis.AI targets a wide range of industries, with a particular focus on customer-centric sectors such as retail, e-commerce, financial services, telecommunications, healthcare, and SaaS companies. It is primarily for established companies that have a high volume of repetitive queries. Companies that have high customer support costs, high employee churn, and people related inefficiencies in handling customer inquiries. Companies that have limited customer support hours and language barriers in customer service. Companies who have difficulty in scaling customer support with business growth.

How does Auralis AI’s Neural Navigator help improve customer interactions?

Auralis AI’s Neural Navigator allows customers and agents to engage interactively with your product, enhancing the support experience through an AI-driven support center. It also lets admins quality check and train the AI wherever it's needed.

Can Auralis AI integrate with my existing systems and helpdesk software?

Yes, Auralis AI seamlessly integrates with any helpdesk software and modern systems, ensuring smooth support operations without overhauling your current infrastructure. Auralis integrates with over 150+ systems out of the box and can talk to any system that supports an API.

How does Auralis AI enhance agent productivity?

Auralis AI provides features like helpdesk agent assist, suggesting drafts, creating tickets, and providing real-time recommendations, allowing agents to focus on more complex tasks.

What is the benefit of Auralis AI's live chat assist?

Auralis AI’s live chat assist provides 24/7 customer support on your website, ensuring customers always have access to information and solutions, reducing the need for human support.

How does Auralis AI identify and prioritize customer issues?

Auralis AI uses sentiment and intent analysis to prioritize tickets based on urgency, ensuring that critical issues are handled promptly, and improving overall service efficiency.

Can Auralis AI support customers in multiple languages?

Yes, Auralis AI offers multi-lingual support, allowing businesses to serve customers globally, regardless of their preferred language. Auralis AI supports over 100 languages, ensuring that your customers can receive assistance in their preferred language, no matter where they are.

How does Auralis AI reduce support handling time?

Auralis AI automates responses for routine queries, reduces the number of escalations, and speeds up resolution times, which in turn decreases the overall handling time per ticket.

What kind of real-time insights does Auralis AI provide?

Auralis AI’s Insights Dashboard delivers real-time analytics on customer interactions, helping businesses identify trends, improve service, and make data-driven decisions.

How does Auralis AI ensure accurate and up-to-date answers?

Auralis AI constantly ingests and syncs your knowledge base, documents, and other content sources, ensuring that customers receive the most accurate and current information. It also has inbuilt data pipelines that keep your information in sync with the changing needs of your business.

Can Auralis AI handle complex support issues?

Yes, Auralis AI can autonomously resolve complex issues across multiple channels and seamlessly hand off cases to human agents when necessary, providing a flexible and adaptive solution. It can also get information from 3rd party systems and execute workflows on behalf of your team

How quickly can Auralis AI be set up and integrated?

Auralis AI is designed to integrate quickly with your existing systems and helpdesk software, allowing you to start benefiting from AI-driven customer support within a couple of weeks.

What are the benefits of using Auralis AI for my support team?

Auralis AI increases agent productivity by handling routine inquiries, freeing up agents to focus on more complex tasks, while also reducing handling time and improving case deflections.

How does Auralis AI help reduce support costs?

By automating repetitive tasks, reducing the number of tickets needing human intervention, and lowering the cost per ticket, Auralis AI helps businesses scale without increasing support costs. Typically about 30% - 50% of your tickets get handled by AI instantly and that translates to an ROI of 3 - 5x depending on your industry and business use case. Also, every member of your team can see a 10h - 15h efficiency gain per week with our internal automations.

Embrace the Future of Online Shopping with Auralis