ECI e-automate
ECI e-automate is the leading ERP and business-management platform for copier, print, and office-technology dealers.
ECI e-automate is the ERP and business-management system most office-technology and managed-print dealers run on. It holds contracts, meters, supplies, parts, invoices, service calls, and dispatch records — the operational system of record for a dealership.
In context
Because so much of a dealer's day-to-day support depends on data locked in e-automate, answering a routine customer question often means digging through several screens. That friction is exactly what AI support agents are built to remove.
How Auralis uses ECI e-automate
Auralis is an official ECI e-automate integration partner and reads from and writes back to e-automate, with human approval on writes. Learn more on the AI for Office Technology Dealers hub and the Auralis e-automate integration page.