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Agent Performance

Use the ROI calculator below to see what’s possible with agent optimization. Auralis maintained a 95% CSAT with automated case evaluations.
  • Average hourly cost of your agent

    $20

    $1$100
  • Number of queries resolved hourly

    5

    160
  • Number of agents

    4

    150
  • Current cost per ticket

    $250

  • Average cost with Auralis

    $62

  • Monthly savings with Auralis

    $5625

Support Manager Efficiency

Use the ROI calculator below to see what’s possible when support managers can review cases in minutes and also save an hour of queue management every day using Auralis workflows.
  • Average hourly cost of your support

    $20

    $1$100
  • Number of queries resolved hourly

    5

    160
  • Number of supports

    4

    150
  • Current cost per ticket

    $250

  • Average cost with Auralis

    $62

  • Monthly savings with Auralis

    $5625

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