Articles
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Support ticket volumes are rising fast. With digital channels multiplying, businesses are facing longer queues, higher AHT, and mounting support
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Amy
- 7 min read
- Articles
If your IT team handles hundreds of service tickets every day, you know how quickly delays can build up. A
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Amy
- 7 min read
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The fastest way to stall an AI initiative is to choose a platform weighed down by features no one needs.
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Amy
- 8 min read