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The e-automate AI help desk checklist
Twenty questions to ask any vendor before their AI touches your meter reads, your dispatch board, or your e-automate.
PDF · 5 pages
What’s inside
- Does it work inside e-automate, or next to it: six questions on reads, writes and the ESN API
- Meter reads: what posts on its own and what waits for a person
- Phone, email and the dispatch board
- Who runs it after go-live
- What your IT director will ask: hosting, audits, the pilot
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One-pager
Before you let an AI write to e-automate
Hosting, permissions, audits and lockdown behaviour for the IT director, on one page, so the security review takes one meeting.
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One-pager
What connects, how, and how long it takes
The six e-automate objects Auralis reads and writes, the path it uses, and the five steps from first call to live.
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Framework
Build it on the Microsoft stack, or buy the help desk
An honest way to decide, for a dealership that already pays for Microsoft 365 and has someone who could build the intake in Power Platform.
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