Lead Qualification Agent
Greets inbound enquiries, answers their questions, and gathers context so your team only spends time on a fit.
The Lead Qualification Agent handles the first contact from an inbound enquiry: answering their questions, understanding what they need, and gathering the context that tells your team whether there is a fit. It treats the enquiry as a support conversation, so people get help immediately and your team is not first to respond to every form fill.
How it works
The agent answers the enquiry through Answer, resolves what it can through Autopilot, and gathers context against your qualifying questions. A qualified enquiry is handed to your team through Assist with the conversation and context attached, and Audit reviews how enquiries were handled.
Example requests it handles
- I am interested in learning more.
- We are looking for a solution like this.
- Can someone tell me if this fits us?
- I filled out the form earlier.
In your industry
- Answers inbound enquiries instantly and routes the qualified ones to your team.
- Handles first contact and gathers project context before a consultant joins.
- Greets prospective merchants and gathers fit context.
- Handles inbound field-service enquiries and gathers requirements.
- Answers partner and borrower enquiries and gathers qualifying detail.
- Handles prospective-user enquiries and routes qualified ones onward.
In Auralis
Auralis runs this agent through Answer and Autopilot for the enquiry, gathering context and handing qualified enquiries to your team via Assist, with review by Audit.