Bug & Incident Intake Agent
Captures a clean, complete bug report the first time, so engineering does not lose a day asking for the basics.
The Bug & Incident Intake Agent turns a vague problem report into a complete, structured one: what happened, the steps to reproduce, the environment, and the impact. It collects what engineering needs up front, so a report does not bounce back and forth before anyone can work it.
How it works
The agent works through the right questions, rules out the known issues through Answer, and resolves the ones with a known fix through Autopilot. Genuine bugs are packaged and routed through Assist with reproduction steps and details attached, and Audit tracks recurring reports.
Example requests it handles
- Something is broken.
- I found a bug.
- This stopped working after the update.
- The same error keeps happening.
In your industry
- Captures complete bug reports so engineering does not chase the basics.
- Collects reproduction steps and impact for in-product issues.
- Structures post-go-live incident reports for the right consultant.
- Captures terminal and integration faults with the detail needed.
- Turns end-user reports into clean tickets for resolution.
- Gathers structured fault reports for service and engineering.
In Auralis
Auralis runs intake through Answer to rule out known issues and Autopilot for known fixes, packaging genuine bugs for engineering via Assist and tracking patterns with Audit.