Jonathan is a software engineer shipping the features and integrations that make AI support work day to day — the unglamorous, load-bearing stuff that 500+ integrations quietly depend on. He takes real pride in code nobody notices, because nobody noticing means it works.
He holds the unofficial team record for most integrations shipped in a week, an achievement he credits entirely to pizza — which he classifies as a food group and, occasionally, a project management methodology.
Areas of expertise
- Software engineering
- Integrations
- Product features