Hana Kobayashi

Hana is a data scientist at Auralis, turning millions of support conversations into the signals that make AI agents smarter. She builds the evaluation frameworks and metrics behind numbers like “95% accuracy” — because at Auralis, a statistic has to earn its place on the page. She refuses to use the phrase “statistically significant” in casual conversation, on principle. Her holiday planning happens in a spreadsheet with conditional formatting, and yes, it has ruined at least one surprise party.