Elevate Your Customer Experience and Agent Performance with Auralis
Intelligent bots for messaging and email that leverage the most extensive database of customer intents.
Automatically classifies and categorizes incoming customer conversations based on their intent, sentiment, and language.
Friendly nudges for improving your knowledge bases and product. Auralis scans every conversation and provides insights for your leadership teams.
AI-suggested shared responses admins can create to help agents respond faster and more consistently.
Your team’s life is made a lot easier by shielding them from repetitive requests, helping them solve customer issues quickly, more effectively and with less effort.
Agents feel less overwhelmed and are freed up to tackle more complex, meaningful work — with a direct impact on job satisfaction and retention.
AI elevates your customer’s overall experience. People want fast, effective support on every channel, from bots and agents alike. Feeling heard and seen has a direct impact on how customers perceive your brand – and whether or not they come back.
Learn more about Auralis for Zendesk, anyone can use AI to scale and simplify support. Deploy quickly to start solving issues right away, surface relevant data for your support team, reduce repetitive work, and start building better bots.
Setting up and integrating Auralis takes a few minutes, these benefits last forever
Connect directly to a sales agent for follow ups
Answer in any language your customer needs help in
Have your sales team available round the clock, even on weekends
Better, faster responses create more customers
Reduce wait times while Increasing leads captured
Train your AI assistant on the fly and improve accuracy over time
Summarize all queries into actionable insights instantly
Offer next-best actions and real-time recommendations
Scale your business without scaling your sales team
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Disclaimer:
“Gorgias” and all associated logos, trademarks, and brand names are the property of Gorgias, Inc. and are used solely for reference purposes. Auralis is not affiliated with, endorsed by, or sponsored by Gorgias, Inc. The integration provided by Auralis is independently developed and maintained to enhance your Gorgias functionality, utilizing your own Gorgias subscription and official APIs.
