Customer Success Stories
Discover AI case studies for customer support that show real results, with higher productivity, reduced costs, and faster resolutions across industries.
Partnering with Auralis has helped us engage residents more effectively and deliver services faster. Routine requests are resolved instantly, giving our staff more time to focus on high-impact initiatives. Itโs improved transparency, streamlined operations, and strengthened trust with the communities we serve across California.
Richard Nightley
PR Office, Government of California.
The Government of California serves millions of residents through a wide range of programs, services, and initiatives. Focused on equity, innovation, and sustainability, California leads in areas such as environmental policy, technology, public health, and economic development. With a commitment to transparency and public service, the state government works to strengthen communities, protect natural resources, and ensure opportunity for all Californians.
United States
Government and Utilities
40M+
iOSXpert is Europeโs leading Apple-centric solutions provider, supporting businesses worldwide in streamlining operations on Mac and iPhone. With expertise in CRM and ERP systems, the company delivers implementations, training, custom integrations, and business coaching. By combining deep Apple ecosystem knowledge with scalable business solutions, iOSXpert helps organizations improve productivity, accelerate onboarding, and unlock new growth opportunities.
Germany
ITSM
8000+
[We] implemented Auralis AI to manage 70% of support inquiries, providing 24/7 multilingual assistance. The AI system handled routine questions and directed complex issues to human agents, ensuring faster response times and improving overall efficiency.
Peter Rheingans
Head of Support
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Auralis has transformed support at Sprint365; cutting workload by over 40% and delivering faster, more consistent responses within Microsoft Teams. With smoother adoption, multilingual support, and quicker resolutions, itโs become essential to delivering scalable, high-quality service.
Jakob Ingemann
Founder
Sprint365 is a Denmark-based provider of project and task management solutions built specifically for the Microsoft ecosystem. By integrating seamlessly with Microsoft 365 tools, Sprint365 helps organizations streamline execution, improve visibility, and collaborate more effectively. The platform empowers teams to reduce inefficiencies, accelerate adoption, and drive projects to completion with greater speed and precision.
Denmark
SaaS
150,000+
Top businesses trust us to elevate their customer support and optimize support operations.
PowerOffice Go is one of Scandinaviaโs leading cloud-based ERP and accounting platforms. It streamlines finance, payroll, invoicing, and project management into a single intuitive solution, helping companies work smarter and more efficiently.
Bodรธ, Norway
Cloud ERP and SaaS
250,000+
We chose to implement Auralis as an AI assistant for our support team after a thorough evaluation process of alternative solutions and suppliers.โจโจ
Our collaboration with Auralis has been very valuable, characterized by a consistently high level of professionalism and responsiveness.
Terje Johansson
Product Director
We don’t just implement AI โ we make it work securely and seamlessly for your business. โจStarting from extraction and clean-up to ongoing optimization, we are with you every step of the way
We do the hard work. data clean-up, model training, integrations, monitoring, and maintenance โ all managed by us, so you donโt need a data science team.
Our solutions are shaped around you. We design, train, and optimize AI on your data and workflows. We donโt take generic models and try to fit you in like most of the other solutions in the market.
Instantly integrates with over 500+ tools that your team already uses out of the box. Anything with an API can be integrated wt=ith
Seamlessly orchestrate public and open-source LLMs โ or bring your own โ and deploy them anywhere: cloud, private, or on-premise, with full flexibility to match your infrastructure and compliance needs.
Up and running in days, not months. We deliver measurable results quickly, without lengthy implementations or bloated consulting bills.
Compliance you can trust. Certified to industry-leading security and privacy standards (ISO, SOC2, GDPR, HIPAA-ready).
Choosing the right AI bot can make or break your customer experience. This guide walks you through the key questions to ask and factors to consider before investing in an AI agent for your business.
