Handle unlimited customer conversations instantly with the most advanced WhatsApp AI chatbot. Get 60% faster resolutions and happier customers.
Auralis Artificial Intelligence in 2 minutes
Intelligent chatbot that handles customer conversations across WhatsApp with personalized, context-aware responses.
Our AI engine automatically categorizes and distributes incoming WhatsApp messages to the most qualified agents.
Real-time quality assurance system that analyzes every WhatsApp interaction.
AI-powered response engine that learns from your best WhatsApp support interactions.
Setting up and integrating Auralis WhatsApp AI chatbot takes minutes, these benefits last forever:
Connect directly to a sales agent for follow ups
Answer in any language your customer needs help in
Have your sales team available round the clock, even on weekends
Better, faster responses create more customers
Reduce wait times while Increasing leads captured
Train your AI assistant on the fly and improve accuracy over time
Summarize all queries into actionable insights instantly
Offer next-best actions and real-time recommendations
Scale your business without scaling your sales team
| Auralis Whatsapp AI Chatbots | Default Whatsapp AI Integration | Generic Artificial Intelligence | |
|---|---|---|---|
|
Feature/Capability |
|
|
|
|
Self Train AI |
|
|
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
|
|
Multi-language Capabilities |
Supported |
Limited |
Limited |
|
CRM Integrations |
Seamless integration |
Seamless integration |
|
|
Insights from your CX data |
|
Not inherently |
|
|
MLOps |
Higly fine tuned modes |
General purpose |
|
|
Reinforcement Training |
|
|
|
|
Prompt Templating |
Advanced |
Limited |
|
|
Customization & Flexibility |
High |
Limited |
Limited |
|
Data Security & Compliance |
Enterprise-grade |
Enterprise-grade |
Limited |
| Table Header | |
|---|---|
|
Self Train AI |
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
Multi-language Capabilities |
Supported |
|
CRM Integrations |
Seamless integration |
|
Insights from your CX data |
|
|
MLOps |
Higly fine tuned modes |
|
Reinforcement Training |
|
|
Prompt Templating |
Advanced |
|
Customization & Flexibility |
High |
|
Data Security & Compliance |
Enterprise-grade |
| Table Header | |
|---|---|
|
Self Train AI |
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
Multi-language Capabilities |
Limited |
|
CRM Integrations |
|
|
Insights from your CX data |
Not inherently |
|
MLOps |
General purpose |
|
Reinforcement Training |
|
|
Prompt Templating |
Limited |
|
Customization & Flexibility |
Limited |
|
Data Security & Compliance |
Not secure |
| Table Header | |
|---|---|
|
Self Train AI |
|
|
Custom Data Sources
(Website, Videos, Past Tickets ++) |
|
|
Multi-language Capabilities |
Limited |
|
CRM Integrations |
Limited |
|
Insights from your CX data |
|
|
MLOps |
|
|
Reinforcement Training |
|
|
Prompt Templating |
|
|
Customization & Flexibility |
Limited |
|
Data Security & Compliance |
Limited |
The Most Powerful Channel for Modern Customer Service
With 2.7 billion users worldwide, WhatsApp dominates messaging in key markets across Asia, Africa, and Latin America. Your customers already use it daily, eliminating the friction of downloading new apps.
WhatsApp messages have a 98% open rate and 45-60% click-through rates, far exceeding email and other channels. This translates to better customer engagement and faster issue resolution.
Ideal for eCommerce, retail, travel, and financial services handling thousands of daily customer queries about orders, refunds, bookings, and account services through a familiar platform.
WhatsApp’s end-to-end encryption and verified business accounts provide the security and legitimacy customers expect, especially for sensitive transactions and support issues.
Whether it’s videos, CRMs, e-commerce, or customer support tools, Auralis enhances your workflow by integrating
with all major platforms. Any platform with an API can be integrated with Auralis Artificial Intelligence.
We have transformed customer support experiences for businesses around the world. Hear from companies that have transformed with Auralis Artificial Intelligence.
The AI-powered agent from Auralis has not only improved our customer experience but also reduced our operational costs by 40%. It’s a must-have for any customer-centric company. Our customers appreciate the faster service and we’ve seen that team efficiency has improved across the board.
reduction in operational costs
boost in first-contact resolution rate
VP, TouchPoint Software
With Auralis handling the bulk of our tickets, our team can now focus on more complex cases, leading to higher customer satisfaction and retention rates. I highly recommend Auralis to any growing company. We’ve seen a 30% reduction in workload for agents, which has boosted morale and decreased turnover.
reduction in ticket handling time
boost in first-response resolutions
CEO, Delta Rapid 3D
Since implementing Auralis, our first-response resolutions have skyrocketed. The bot is intuitive, learns quickly, and integrates seamlessly with our existing tools. We’ve reduced manual escalations by 45%, and the automation has allowed us to expand our service hours without additional staff
decrease in repetitive tickets
ROI in 3 months
Sprint365
Looking for details to help you decide?
Here are some frequently asked questions about our WhatsApp AI Chatbot Integration.
WhatsApp AI chatbot integration connects your WhatsApp Business account with Auralis's advanced AI engine to provide automated, intelligent customer support through WhatsApp. This integration enables smart responses while maintaining your brand voice and support quality standards.
Integrating Auralis AI with WhatsApp significantly reduces response times and operational costs while improving customer satisfaction through instant, intelligent responses. Our AI engine handles routine queries 24/7 while seamlessly escalating complex issues to your support team.
The integration process is straightforward and managed entirely by our team. We handle the complete setup, including WhatsApp Business API configuration, AI training with your support content, and system integration with your existing tools.
Yes, the WhatsApp AI chatbot is fully customizable to match your business requirements. Our team works with you to configure the perfect setup based on your specific needs, including response templates, escalation rules, and brand voice.
No technical expertise is required from your team. Our specialists handle the entire integration process, from initial setup to ongoing maintenance and optimization, making it a hassle-free experience for your business.
Pricing is customized based on your business size and message volume requirements. Contact our team for a personalized quote that includes setup, training, ongoing support, and maintenance.
Our WhatsApp integration maintains enterprise-grade security with end-to-end encryption and full compliance with GDPR, CCPA, and SOC 2 Type II standards. Your data security is our top priority.
We provide comprehensive support throughout your journey with Auralis. This includes initial setup assistance, team training, 24/7 technical support, and regular performance reviews to ensure optimal results.
Our AI chatbot is designed to handle routine queries independently while intelligently recognizing complex issues that require human intervention. When needed, it smoothly transfers conversations to your support team without losing context.
We maintain response quality through continuous monitoring and AI training based on your approved responses and guidelines. Our system learns from each interaction to improve accuracy and maintains consistency with your brand voice.
Disclaimer: “WhatsApp” is a registered trademark of Meta Platforms, Inc. Auralis is an independent solution provider and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta Platforms, Inc. The integration utilizes the official WhatsApp Business API and complies with all WhatsApp’s terms of service and guidelines.
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