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Advanced and Customisable AI for Healthcare

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Uses existing data and seamlessly integrates with your existing tools.

Whether it’s EHR systems, patient portals, telehealth platforms, or support tools, Auralis enhances your workflow by
integrating with all major healthcare systems. Any platform with an API can be seamlessly connected to Auralis.

See Auralis in Action for HealthTech Teams

Watch this quick 1-minute video to see how Auralis AI Agent Assist helps healthcare organizations streamline support, reduce response times, and deliver better patient experiences—without increasing staff load.

Success Stories

We’ve helped healthcare organizations improve patient and provider support experiences. Hear from the medical device and healthcare companies that have enhanced their support operations with Auralis.

Save up to 10 hours per week per agent with Auralis Agent
Assist – effortlessly integrated into Zendesk to enhance
your team's efficiency by:

Smart Reply Drafting

Auralis AI crafts context-aware responses to patients
queries by analyzing previous interactions, knowledge
base articles, macros, and ticket history—helping
agents respond faster with clinically appropriate and
empathetic messaging.

EHR & CRM Sync +
Summarization

Automatically updates EHR/CRM platforms with
conversation summaries—ensuring that patient
records, treatment notes, or insurance communication
are accurately reflected without manual entry.

AI-Powered Ticket
Triage & Resolution

Auralis AI crafts context-aware responses to patient
queries by analyzing previous interactions, knowledge
base articles, macros, and ticket history—helping
agents respond faster with clinically appropriate and
empathetic messaging.

Turn Agent Expertise into Shared
Knowledge

You can instantly train Auralis using your current ticket
history— your best agents can fine-tune the AI with
just one click.

Plus, a knowledge base article is automatically created
from the training, so the entire care team benefits from
shared knowledge.

The Auralis Advantage ​

Instant Benefits

Setting up and integrating Auralis is quick and easy, these benefits and the ROI last forever

Increased customer satisfaction

Better, faster responses create happier customers

Amplify agent performance

Offer next-best actions and real-time recommendations

Quality all the way

Ensure responses from your team and AI are of high qualiity

Unfair scaling advantage

Scale your business without scaling your support team

Decreased handle time

Reduce wait times while Increasing case deflections

24/7 support

Have agents available round the clock, even on weekends

Convert queries to insights

Summarize all queries into actionable insights instantly

Multi lingual

Answer in any language your customer needs help in

Agent Handoff

Connect directly to a human for complex issues

Real Results in Healthcare

We have transformed customer support experiences for businesses around the world.
Hear from the companies that have transformed their support with Auralis.

With Auralis, our support staff now resolves patient
inquiries and follow-up questions 70% faster—without
compromising security or empathy. ​

Built for Healthcare Privacy & Compliance

At Auralis AI, patient data protection is paramount. Our systems adhere to strict security protocols and comply with HIPAA and other healthcare regulations. Your trust means everything to us—and we safeguard it with every interaction.

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HIPAA

Transform Your Patient Support Experience​

See how Auralis AI Agent Assist can modernize your support operations, reduce
burnout, and deliver better outcomes for both staff and patients.

Resources​