Slash your support costs by 50% Setup in minutes and save forever!

Delight your customers with a superior support experience,
while our conversational AI handles 70% of customer inquiries.

Auralis in Action

See what you can practically do with Auralis to scale your service without scaling support costs

“Before integrating Auralis we were constantly juggling agents and time zones to ensure 24/7 support.

 

Now our customers get instant help any time of the day and the consistency and accuracy of our responses are unparalleled. It’s like having an elite support team that’s always on and never tires!”

Henry Porter Managing Director

“Before integrating Auralis we were constantly juggling agents and time zones to ensure round-the-clock support.

 

Now our customers get instant help 24/7 with extremely accurate and consistent responses. It’s like having an elite support team that’s always on and never tires!”

Henry Porter Managing Director

How it works

See Auralis in action to understand how your customer inquiries can be addressed seamlessly

Engage

Our conversational AI handles 70% of customer inquiries and resolves them before they become support tickets.

Accurate answers always instantly
Available round the clock 24/7
Consistent brand voice and tone

Identify

Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency.

Seamlessly transfer from AI to human
Higher agent productivity
Slash handling time and escalations

Identify

Harness the power of generative AI to ramp agents faster and empower them with relevant knowledge and suggested responses.

Faster response time
Higher agent productivity

Resolve

Autonomous on demand information and ticket resolution across multiple channels.

Lower cost per ticket
Faster time to resolution
Happier customers

Benefits

Transform support from a cost center into an economic center of excellence

Increased customer satisfaction

Better, faster responses 

create happier customers

Decreased handle time

Reduce wait times while

increasing case deflections

Correct seamlessly and instantly

Train your AI assistant on the fly and improve accuracy over time

Convert queries to insights

Summarize all queries into actionable insights instantly

Amplify agent performance

Offer next-best actions and 

real-time recommendations

Unfair scaling advantage

Scale your business without

scaling your support team

Features

See Auralis in action to understand how your customer inquiries can be addressed seamlessly

Handoff complex queries to human agents

Seamlessly transfer from AI to human
Available round the clock 24/7
Consistent brand voice and tone

Support customers real-time, regionally and relevantly

Instant access available 24/7/365
Native support for 100+ languages
Serve all countries and time zones

It’s not just the customer, but also the agent who is always right!

Accurate answers always instantly
Consistent & contextual responses
Slash handling time and escalations

Analyze customer queries to better address complaints

Identify why customers are unhappy
Analyze sentiment, intent, and tone
Be better prepared while responding

Compare Features

See how we compare against ChatGPT and similar tools.

Auralis ChatGPT Similar Tools
Multi-language Capabilities
Supported
Limited
Limited
CRM Integrations
Seamless integration
Custom integration
Insights from your CX data
Not inherently
Database & Document Ingestion
Limited
MLOps
Higly fine tuned modes
General purpose
Reinforcement Training
Prompt Templating
Advanced
Limited
Customization & Flexibility
High
Limited
Data Security & Compliance
Enterprise-grade
Not secure
Limited
Table Header Table Header
Self Train AI
Multi-language Capabilities
Supported
CRM Integrations
Seamless integration
Insights from your CX data
Database & Document Ingestion
MLOps
Higly fine tuned modes
Reinforcement Training
Prompt Templating
Advanced
Customization & Flexibility
Data Security & Compliance
Table Header Table Header
Self Train AI
Multi-language Capabilities
Limited
CRM Integrations
Insights from your CX data
Not inherently
Database & Document Ingestion
MLOps
General purpose
Reinforcement Training
Prompt Templating
Limited
Customization & Flexibility
Data Security & Compliance
Not secure
Table Header Table Header
Self Train AI
Multi-language Capabilities
Limited
CRM Integrations
Custom integration
Insights from your CX data
Database & Document Ingestion
Limited
MLOps
Reinforcement Training
Prompt Templating
Customization & Flexibility
Limited
Data Security & Compliance
Limited

“Transitioning to Auralis was a game-changer. We used to fret about training new hires and managing peak times.

 

Now we handle high demand with ease, ensuring each customer feels heard & helped. It’s as if we supercharged our support without the overhead of a massive team!”

Morgan Mudge Vice President

Pricing

Transparent and value-driven pricing options for your support needs

Standard

$9.99
/month
FEATURES
Response Limit
1000/month
Data Sources
Documents and Websites
Authentication
Available with email
Customizable Prompts
Not Available
Support
Email

CUSTOM

$19.99
/month
FEATURES
Response Limit
Unlimited
Data Sources
Plus Videos and Knowledge bases
Authentication
Available with Email & SMS
Customizable Prompts
Available
Support
Chat + Priority Email

FAQ

Looking for details to help you decide? Here's why Auralis help you start saving today!

Auralis Zap is an advanced customer support solution powered by Artificial Intelligence (AI), specifically designed to enhance the customer service experience. Combining the latest in AI technology, including Natural Language Processing (NLP) and Generative Pre-trained Transformers (GPT), Auralis Zap helps businesses provide efficient, accurate, and personalized support to their customers.

To utilize Auralis, you are required to furnish your personal OpenAI API key. Our approach diverges from just reselling API access at increased rates. We believe in a more equitable model, where you are billed solely for the usage you incur. This philosophy also allows you to maintain complete control and ownership of your data. Moreover, it circumvents the risk of service disruptions due to rate limits, particularly if another user experiences a surge in demand. OpenAI initially offers $18 in free credits upon registration, which typically suffices for several months of exploring Auralis, accommodating thousands of inquiries. Each query consumes less than $0.004 of your credit, ensuring that your expenses remain minimal. We safeguard your API key with robust AES256 encryption, utilizing it exclusively for executing OpenAI requests on your behalf.

Auralis AI leverages the multilingual capabilities of GPT, enabling it to comprehend and respond in various languages found across the internet. This means that even if your customer support content or data is primarily in English, Auralis AI can interact and provide assistance in the language your customers use. However, it’s important to note that querying in a language different from your primary content language might impact the effectiveness slightly. The AI is currently more adept at finding the most relevant context and responses in the language in which it has been predominantly trained. We’re continuously enhancing Auralis AI’s multilingual functionality to deliver more accurate and contextually relevant support across diverse languages.

Absolutely! Auralis AI is designed to complement and support human agents by handling routine inquiries and filtering out complex issues that require human intervention and passing them off to humans. This collaboration ensures that support agents can focus on more challenging tasks, thereby improving efficiency and job satisfaction.

Auralis Zap improves customer service by using AI-powered customer service tools, such as AI chatbots and intelligent automation. These tools can handle a vast array of customer queries instantly, providing answers that customers expect with speed and accuracy, thus improving overall satisfaction.

Yes, Auralis Zap AI prioritizes security and reliability. It employs state-of-the-art AES256 encryption encryption and security practices to safeguard all interactions and data. Continuous updates and monitoring also ensure that the system remains robust against evolving threats and challenges in the AI landscape. We generally don’t store PII unless you specifically upload it, or a user provides it in a question to your bots. We store queries and responses in our database to be able to provide and improve on the service. Queries and responses also pass through OpenAI and are subject to their privacy policy as well.

Natural Language Processing (NLP) is at the core of Auralis Zap. It enables the system to understand, interpret, and respond to customer queries in a natural, human-like manner. This capability ensures that interactions are smooth and intuitive, enhancing the customer experience significantly. We combine NLP with GPT to provide cutting edge customer support in natural languages. 

Adding your Auralis Zap to your website is a quick and straightforward process, similar to embedding Google Analytics or a Facebook widget. It takes just about 2 minutes!ur website. Your Auralis Zap should now be active and visible on your site. If you encounter any issues or have questions, our support team is always ready to assist you!

Auralis AI, using AI-powered chatbots and automated responses, is well-equipped to manage high volumes of customer questions simultaneously. This capacity ensures consistent customer support, even during peak times or unexpected surges, safeguarding the customer experience.

Leveraging AI in customer service with Auralis AI not only streamlines your support operations but also provides in-depth insights into customer behaviour and preferences. This data-driven approach allows you to tailor your services more effectively, leading to increased customer loyalty and business growth.

Integration of Auralis Zap into existing customer support systems is typically straightforward. It’s designed to be compatible with various platforms and can be customized to fit your specific business needs and existing workflows.

Auralis Zap stands out due to its advanced NLP capabilities, ease of integration, superior data handling, and customization options. Its focus on enhancing the customer service experience and supporting support agents with AI technology makes it a leading choice in the industry.

Getting started with Auralis AI is simple. You can contact our sales team for a demo or visit our website to sign up and begin integrating Auralis AI into your customer service platform. Our team is available to guide you through every step of the process.

Auralis is uses multiple AI models in the background and chooses the best one depending on your request. We have custom agents for text generation, image generation, data visualization etc. We are constantly fine tuning models and tweaking them with reinforcement learning. This is how Auralis gets better over time and the more you use it.

Auralis can do everything that ChatGPT (by OpenAI) can do and a lot more. It internally routes requests to OpenAI when it feels the output will be the best there.

Auralis has all the features of ChatGPT along with capabilities to access the internet, execute code and use other apps, access multiple finetuned AI models and access tools you already use everyday. 

Yes – we write both custom connectors as well as integrations to other apps and tools you use everyday. Please feel free to reach out to us on this form here. Click here

We’d love to hear more ! Please feel free to reach out to us on this form click here. We listen to our users attentively to make sure we’re adding features that will be gamechanging for your team’s workflows.

You data is completly secure with auralis, we use pseudo randomizers internally as well as externally and we don’t store or use PII unless you specifically upload it, or a user provides it in a question to your Auralis. Its safer for your data to use an AI service via Auralis as opposed to directly using that service in most cases.

“I’ve seen our support scale effortlessly during peak demands, ensuring that every customer gets the same accurate answer, no matter when they reach out.

 

And the insights we’ve gained have been pivotal for our strategic decisions. Auralis is our secret weapon!”

Devrath Vijay CEO

“In the past, diving into support analytics was a chore, requiring multiple tools and manual cross-referencing.

 

Auralis transformed that landscape for us. Now our support is cost-effective and the insights are invaluable, helping us refine our products and better serve our customers.”

Daniel Amos CEO

“In the past, diving into support analytics was a chore, requiring multiple tools and manual cross-referencing.

 

Auralis has transformed that landscape for us. Now our support is more cost-effective and the insights we gain are gold, helping us refine our products and better serve our customers.”

Daniel Amos CEO

Increase customer satisfaction while decreasing support costs with Auralis

+28%

Better CSAT Scores

+33%

Faster Handle Times

+42%

Swifter Agent Ramp

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