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Technical Assistant

About Auralis AI

Auralis AI offers advanced conversational AI technology, enhancing customer support by providing instant and consistent responses to customer queries, thereby reducing support costs and improving customer satisfaction.

Position Overview

We are looking for a skilled Technical Assistant to support our technical team. This role involves assisting with various technical tasks, troubleshooting issues, and ensuring smooth technical operations.

Key Responsibilities

  • Provide technical support to the team and customers.

  • Assist in troubleshooting and resolving technical issues.

  • Maintain and update technical documentation.

  • Coordinate with the engineering team on project requirements.

  • Assist in the deployment and testing of AI solutions.

  • Manage technical resources and tools.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • 2+ years of experience in a technical support or assistant role.

  • Strong problem-solving and troubleshooting skills.

  • Familiarity with AI and SaaS technologies.

  • Excellent communication and organizational skills.

  • Proficiency with technical documentation and support tools.

Technical Assistant - Auralis AI

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Salary: 5 - 10

Salary Currency: $

Payroll: YEAR

Date Posted: 2024-06-21

Employment Type : FULL_TIME

Hiring Organization : Auralis AI

Organization URL: https://auralis.ai

Organization Logo: https://auralis.ai/wp-content/uploads/2023/10/Logo.png

Job Type: TELECOMMUTE

Location: PostalAddress

Experience Required: 24 Months

Why Auralis AI?

  • Opportunity to work with innovative AI technology.

  • Collaborative and supportive work environment.

  • Competitive salary and benefits package.

  • Opportunities for professional growth and development.